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Qualified applicants should be directed to:
Jenna Fohn Thomas
jfohn@fnbbastrop.com
512-321-6311

First National Bank of Bastrop offers a competitive benefits package and an opportunity to work with a financial institution that prides itself on excellent customer service.

First National Bank is currently accepting applications for the following vacancies:

Full-Time Teller: Elgin

Job Posting #: 201119-01

Monday – Friday: 7 a.m. to 4 p.m.
Saturday: 8 a.m. to 12 p.m. (rotating)

Customer Service Representative, Call Center: Headquarters, Bastrop

Job Posting #: 201105-01

Monday – Friday: 8 a.m. to 5 p.m. (Overtime may be required)

Minimum Qualifications: High school graduation or equivalent and one year of experience in a customer service position.

Must also have the following demonstrated knowledge, skills, and abilities:

  • Basic knowledge of ACH; debit card use, processing and disputes; and online banking with bill pay. 
  • Ability to diplomatically, yet effectively, communicate verbally and in writing with all levels of Bank staff, customers, and other related parties in person and on telephone.
  • Use of good judgement on customer service issues.
  • Excellent listening ability and verbal communication skills.
  • Ability to read, comprehend, and follow written procedures and regulations.
  • Strong attention to detail, with a focus on accuracy and quality of work.
  • Basic math and efficiency in computer skills.
  • Ability to take initiative and maintain flexibility.

Essential Functions:

  • Answer telephone, greeting customers in a courteous, professional, and efficient manner.
  • Receive and respond to customer balance and general account inquiries, such as most recent deposit and account activity, relating accurate information to customer.
  • Transfer customer calls to appropriate staff and departments, if necessary.
  • Respond to general customer inquiries about FNB products and services such as Call First, Online Banking, Overdraft Privilege, Debit Cards, etc.
  • Assist in Online Banking with Business Enroll, online messages, stop payments, address changes, CheckFree research and returned payments; e-statements; mobile check deposit review.
  • Assist in reviewing ATM Deposits; wire exceptions; monthly UTMA Cognos report.
  • Assist in handling eOSCAR disputes and Direct Chargeoff disputes from customers.
  • Assist in check adjustments/check collection.
  • Prepare special customer service orders such as stop-payments, holds, statement printouts, address changes, written statements for electronic transactions, etc.
  • Assist in other areas of Call Center including but not limited to ACH, Debit Cards, Reg D monitoring, fee refund requests

Full-Time Teller: Highway 71, Bastrop

Job Posting #: 201013-01

Monday – Friday: 11 a.m. to 6 p.m.
Saturday: 8 a.m. to 12 p.m.

Customer Service Representative: Headquarters, Bastrop

Job Posting #: 201019-01

Monday – Friday: 8 a.m. to 5 p.m. (overtime may be required)

Minimum Qualifications: High school graduation or equivalent. Six months of recent teller and new account opening experience (consumer, business, time deposits); experience with debit cards, wire transfers, and safe deposit boxes. Available to attend monthly Customer Service Representative evening meetings.

Preferred Qualifications:

  • One year of the above recent experience.
  • Bilingual (English/Spanish)

Must also have the following demonstrated knowledge, skills, and abilities: 

  • Good customer service skills. 
  • Use of good judgement on customer service issues. 
  • General knowledge of internet banking, ACH, and debit card fraud and disputes. 
  • Excellent listening ability and verbal communication skills.
  • Ability to read, comprehend, and follow written procedures and regulations. 
  • Strong attention to detail, with a focus on accuracy and quality of work. 
  • Basic math and efficiency in computer skills. 
  • Ability to take initiative and maintain flexibility.

Full-Time Floater Teller

All FNB locations depending on need: Bastrop, Cedar Creek, Smithville, and Elgin
Must be bilingual (English/Spanish)

Job Posting #: 200204-01

May include any schedule between Monday – Friday: 6 a.m. to 6 p.m. and Saturday: 8 a.m. to 12 p.m. (as needed)

Full-Time Teller: Cedar Creek

Must be bilingual (English/Spanish)

Job Posting #: 201007-01

Monday – Friday: 8 a.m. to 5 p.m.
Saturday: 8 a.m. to 12 p.m.

IT Support Specialist: Headquarters, Bastrop

Job Posting #: 201005-01

Monday – Friday: 7:30 a.m. to 4:30 p.m.

Minimum Qualifications:

  • High school graduation or equivalent. 
  • One year of computer experience or formal training in computer operations; some data entry experience. 
  • Valid driver’s license and willingness to pick up mail on an as needed basis.

Preferred Qualifications: 

  • Strong data entry experience.

Range of Responsibilities: Support 4|sight, Synergy, Silverlake, Profit Stars and Core applications. Support external customers using our merchant capture program. Support internal customers (employees) with any hardware and software needs they may have. Perform all duties in conformity with applicable regulations and bank policies. Work under minimal supervision with considerable latitude for independent judgment.

Must also have the following demonstrated knowledge, skills, and abilities: 

  • Demonstrated knowledge or experience in the various functions of operating computer peripheral equipment. 
  • Ability to focus for extended periods of time on highly repetitive tasks; demonstrated attention to detail. 
  • Demonstrated sound judgement in identifying and reporting problems to supervisor and contributing to resolution. 
  • Ability to read, comprehend, and technically apply written policies, procedures and regulations. 
  • Basic math skills to balance work-in-process; typing skills. 
  • Ability to maintain objectivity and independence. 
  • Ability to diplomatically, yet effectively, communicate verbally and in writing with all levels of Bank staff, customers, and other related parties.

Full-Time Teller: Elgin

Job Posting #: 200812-02

Monday – Friday: 9 a.m. to 6 p.m.
Saturday: 8 a.m. to 12 p.m. (rotating)

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Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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