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First National Bank is currently accepting applications for the following vacancies:

Help Desk Technician: Bastrop

Monday - Friday, 6 a.m. to 3 p.m. (overtime may be required)

Range of Responsibility: Provide technical support and customer service to all employees with their day-to-day technical issues. Support typically takes the form of troubleshooting, documenting and using knowledge bases to resolve various problems. Perform all duties in conformity with applicable regulations and bank policies. Work under moderate supervision with moderate latitude for independent judgment.

Essential Functions:

• Respond to the helpdesk support line/email inquiries/ticketing system and provide prompt, courteous and professional technical support to help diagnose, resolve and track problems encountered by the user environment.

• Monitor and troubleshoot Connectwise ticketing system.

• Install hardware and software, upgrades to personal computers.

• Move user workstations and/or printers.

• Conduct regular on-site branch visits to ensure work efficiencies, providing technical support as needed; may include availability at time of branch opening.

• Other network/core support responsibilities as assigned.

Marginal Functions:

• Scanning

Minimum Qualifications: HS graduation or equivalent and one year of directly related work experience or formal training in computer operations. Valid driver’s license and willingness to travel to all branch locations on an as needed basis. Prefer two or more years of directly related computer experience or formal training in computer operations.

Must also have the following demonstrated knowledge, skills, and abilities:

• Ability to learn and follow detailed procedures.

• Ability to install, configure and maintain personal computers and related hardware and software.

• Knowledge of computer and/or network security systems, applications, procedures and techniques.

• Ability to identify and resolve computer system malfunctions and operations problems.

• Skill in organizing resources and establishing priorities.

• Ability to communicate technical information to nontechnical employees.

• Good verbal and written communication skills.

Part-Time Teller: Cedar Creek

Monday and Thursday, 11 a.m. to 6 p.m.
Friday and Saturday, 8 a.m. to 12 p.m.

Part-Time Teller: Bastrop

Monday - Friday, 1 p.m. to 6 p.m.
Saturday, 8 a.m. to 12 p.m.

Real Estate Loan Processor: Bastrop

Monday - Friday, 8 a.m. to 5 p.m.

Minimum Qualifications: High school graduation or equivalent; two years of loan support experience.

Preferred Qualifications: Three to five years of real estate loan processing experience.

Must also have the following demonstrated knowledge, skills, and abilities:

• Current knowledge of real estate loan documentation and title company requirements; real estate regulations including but not limited to Truth in Lending, RESPA, Flood Disaster, HUD, and HMDA; and State law requirements for home equity lending.

• Ability to read and comprehend various types of loan and related support documentation.

• Ability to read, comprehend, and technically apply written policies, procedures and regulations.

• Good basic math and typing skills.

• Ability to use bank equipment, computer systems including PC applications using spreadsheet, word processing, and database software.

• Ability to maintain objectivity and independence.

• Ability to diplomatically, yet effectively, communicate verbally and in writing with all levels of Bank staff, customers, and other related parties.

Part-Time Customer Service Clerk: Bastrop

Monday - Friday, 8 a.m. to 1 p.m.

Minimum Qualifications: High school graduation or equivalent; two years of clerical experience including customer service.

Preferred Qualifications: Bilingual; available to work 8 a.m. to 4 p.m. if needed.

Job Responsibilities: Perform a variety of customer services such as answering phones in the Customer Service Center; backup lobby receptionist, answering questions from customers concerning services provided by the bank; filing deposit account documents.

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Qualified applicants should be directed to:
Jenna Fohn Thomas
jfohn@fnbbastrop.com
512-321-6311

First National Bank of Bastrop offers a competitive benefits package and an opportunity to work with a financial institution that prides itself on excellent customer service.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
 

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